Fill in this form, and our team will answer shortly

Parapente-Proshop

First, make sure you are using the same email address for your loyalty account and your order. If your points are still missing after the order has been validated, contact our team and provide your order number.

I placed an order but my points are not showing. What should I do?

Loyalty and referrals

VAT Rules

Customs duties – calculation

VAT-Free Orders

How does the loyalty program work?

How can I earn points?

How many points do I earn from a purchase?

What rewards can I get with my points?

How do I use my points?

How long is my loyalty voucher valid?

Do my points expire?

How does the referral program work?

How can I check my points balance?

What happens to my points if my order is refunded?

Can I exchange my points for cash?

Warranty

🪂 Are paragliders test-flown before delivery?

I placed an order but my points are not showing. What should I do?Updated a day ago