Loyalty and referrals
How does the loyalty program work?
The Parapente Proshop loyalty program lets you earn points when you shop and when you complete selected missions. You can then redeem your points for vouchers.
How can I earn points?
You earn 1 point for every euro spent. You can also earn points by completing missions in your loyalty account: create a customer account (100 points), add your birthday (100 points), subscribe to the newsletter (200 points), add your phone number (1
How many points do I earn from a purchase?
You earn 1 loyalty point for every euro spent at Parapente Proshop.
What rewards can I get with my points?
You can currently redeem your points for the following vouchers: 2,000 points = €10, 5,000 points = €30, 10,000 points = €75, and 20,000 points = €175.
How do I use my points?
Log in to your account and open your loyalty area. Once you have enough points, select the reward you want to generate your voucher. You can then use the voucher according to the conditions displayed when it is issued.
How long is my loyalty voucher valid?
A voucher obtained by redeeming loyalty points is valid for 90 days from the date it is issued.
Do my points expire?
Yes. Your points balance expires after 12 months of inactivity. New eligible activity in the loyalty program keeps your account active according to the program rules.
How does the referral program work?
Share your personal referral link with a friend. Your friend receives a €20 voucher to use on their first purchase. Once your friend places their first order and the program conditions are met, you also receive a €20 voucher.
How can I check my points balance?
Log in to your Parapente Proshop account and go to the loyalty program page. Your current points balance is displayed there.
I placed an order but my points are not showing. What should I do?
First, make sure you are using the same email address for your loyalty account and your order. If your points are still missing after the order has been validated, contact our team and provide your order number.
What happens to my points if my order is refunded?
Points associated with a refunded order or refunded products may be deducted from your loyalty balance.
Can I exchange my points for cash?
No. Loyalty points cannot be exchanged for cash. They can only be used to redeem rewards available through the loyalty program.